Municipal Health Office

Organizational Chart

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Functional Chart

A.  EQUITY-ENHANCING SERVICES

Frontline Service:  MATERNAL HEALTH SERVICES 

THE SERVICE

One of the objective of the LGU’s health program is to provide care services to pregnant, lactating and postpartum mothers.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Goes to the RH Clinic Greets client and give number 1 minutes None Any permanent employee authorized in the Office Rural Health Unit,Loo
Wait for the number to be called Get the Home Based Maternal Record/Pink Card and Individual Treatment Record and accomplish it. HBMR 15 minutes Any permanent employee authorized in the Office Rural Health Unit,Loo
Upon call, proceed to the treatment and consultation room

– Perform abdominal Examination

– Injection of tetanus Toxoid if scheduled

-Conduct health education on proper nutrition & maternal care

20 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
– Refer complicated pregnancies
TOTAL RESPONSE TIME:  36 minutes

Frontline Service:    PROVISION OF FAMILY PLANNING SERVICES

THE SERVICE

Another objective of the LGU’s health program is the provide family planning services on both natural and artificial methods.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Goes to the RH Clinic and inquire About family planning

Register the client

If current user – assess the client’s condition and give the FP supply requested

Individual Treatment Record 15 minutes None Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

If new user – the disadvantages and advantages of the different methods are explained. Give the FP supply requested. Individual Treatment Record 30 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
TOTAL RESPONSE TIME:  45 minutes

Frontline ServiceCHILD CARE SERVICES  (Expanded Program on Immunization)

THE SERVICE

The objective of this service is to immunize children based on the Expanded Program on Immunization.  This service is offered for free in the different barangay health stations.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Goes to the RH Clinic admission area Get and accomplish the Under 5 card/ immunization card Under 5 card/ immunization card 5 minutes None Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

Go to the weighing area Weigh the baby and fill up the card Under 5 card/ immunization card 3 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
Proceed to the treatment/ consultation room Immunize the baby Under 5 card/ immunization card 3 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
TOTAL RESPONSE TIME:  11 minutes

Frontline ServiceCHILD CARE SERVICES  (Expanded Program on Immunization)

THE SERVICE

The objective of this service is to immunize children based on the Expanded Program on Immunization.  This service is offered for free in the different barangay health stations.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Goes to the RH Clinic admission area Interview and assess client (history and take vital signs) Individual Treatment Record, x-ray plate and result (if available) 2 minutes None Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

Proceed to the laboratory for specimen collection Provide sputum container and instruct how to collect specimen. X-ray plate and result, Individual Treatment Record 2 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
Submit result to the laboratory Advise client to be back on a scheduled date for result and treatment. Sputum exam result 5 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
Client is advised to come back if symptoms still persist after the symptomatic treatment
TOTAL RESPONSE TIME:  9 minutes

Frontline Services:  DENTAL HEALTH SERVICES

THE SERVICE

This service is opened to all residents in the municipality of Buguias.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Proceed to the Rural Health Clinic, get number and wait Fill up individual dental form 5 minutes Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

Upon call, proceed to the Dental Clinic/room Assessment and oral examination, then dental procedure Dental Form 20 minutes None Any permanent  employee authorized in the Office Rural Health Unit,Loo
Pay required fees Treasury  Office
TOTAL RESPONSE TIME:  9 minutes

Frontline Services: ISSUANCE OF MEDICAL CERTIFICATE

THE SERVICE

This service is provided to individuals for legal intent and purposes.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Proceed to the RH clinic, inquire and submit needed documents Interview and check Supporting papers 5 minutes Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

Pay the required fee 5 minutes Treasury  Office
Back to the RH Clinic Assess and examines the client.

– Individual treatment Record

– Official receipt

10 minutes (depends on the result) Dr. Hilda G. Kimakim Mun’l Health Officer Rural Health Unit,Loo
If physically fit issue medical certificate.  
TOTAL RESPONSE TIME:  20 minutes

Frontline Service:  POSTMORTEM SERVICE

THE SERVICE

This service is the retrospective analysis to establish cause of death.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Proceed to the RH Clinic Interview Letter-request from the family of the deceased or the police 2 minutes Any permanent employee authorized in the Office

Rural Health Unit,Loo

 

Wait Conduct postmortem and accomplish death certificate and postmortem report 1 hour & 30 minutes

Dr. Hilda G. Kimakim

Mun’l Health Officer

Place of Death

 

Pay the required certification fee Treasury  Office
Get the certificate then proceed to the Civil Registry Office for further instructions. LCR,1st Floor Municipal Hall
TOTAL RESPONSE TIME:  1 hour & 32 minutes

Frontline Service:  ISSUANCE OF SANITARY PERMIT

THE SERVICE

Permit issued to all business owner/managers with complete requirements.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Register at the Sanitation Inspectors Room Register At the Master list Application form 5 minutes None Rural Sanitary Inspector

Rural Health Unit,Loo

 

Present Barangay Clearance Verify Barangay Clearance and Issue a Sanitary Permit Barangay Clearance 2 minutes Rural Sanitary Inspector

Rural Health Unit,Loo

 

Fill-up the Sanitary permit Verify the Sanitary Permit Sanitary Permit 2 minutes Rural Sanitary Inspector RHU,Loo
Pay required fee 5 minutes Any permanent employee assigned in the office Tres.Office
Proceed to Municipal Health Oficer for signing Approve the Sanitary PERMIT Sanitary Permit 1 minute Dr.Hilda G. Kimakim,MHO RHU,Loo
TOTAL RESPONSE TIME:  15 minutes

Frontline Service:  LABORATORY SERVICE

THE SERVICE

Procedures done to the patient at the laboratory upon request of the doctor for diagnostic purposes.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Register at the admission area Retrieves patient’s folder,take personal information and medical history 3 minutes none Any permanent employee assigned in the office

Rural

Health

Unit,Loo

Proceed to MHO room for examination Examine the client before giving Laboratory request 5 minutes Dr.Hida G. Kimakim,MHO

Rural

Health

Unit,Loo

Register at the admission area Proceed to the laboratory Collects and examines specimen 10 minutes Medical Technologies RHU,Loo
Pay the required fee at the MTO Issue official receipt 5 minutes Any permanent employee assigned in the office Tres.Office
Return to Health Centre & present the official receipt Prepare the resu;t form Official receipt 3 minutes Medical Technologies
Return to MHO for diagnosis and treatment Interpret result and prescribe medicines Laboratory result 5 minutes Dr.Hida G. Kimakim,MHO RHU,Loo

TOTAL RESPONSE TIME: 31 minutes

Frontline Service:  MEDICO-LEGAL CERTIFICATES

THE SERVICE

Clients are examined and issue medico-legal certificates by the Doctor for Medico-legal Purposes.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Register at the admission area Interviews the client and advised to pay the required fee at the MTO

 

2 minutes

 

None

Any permanent employee assigned in the office RHU,Loo
Secure consent Instruct patients/guardian to secure consent consent

 

5 minutes

Any permanent employee assigned in the office RHU,Loo
Counseling Introduce how medico legal is done

 

10 minutes

Any permanent employee assigned in the office RHU,Loo
Pay the required fee at the MTO Issue official receipt Official receipt

 

5 minutes

Any permanent employee assigned in the office 1ST Floor Munici[pal Hall
Proceed to MHO room for consultation Doctors perform physical examination and request for laboratory Laboratory result

 

5 minutes

Dr.Hilda G. Kimakim,MHO RHU,Loo
Laboratory

Collect specimen required for diagnosis.

Interpret result and prescribe medicines then issue medical certificate

 

5 minutes

Medical Technologies RHU,Loo
Patient will show results to MHO and for counseling Interpret result and prescribe medicines then issue medical certificate

 

5 minutes

Dr.Hilda G. Kimakim,MHO

TOTAL RESPONSE TIME: 37 minutes

Frontline Service:  HEALTH CERTIFICATES-FOOD HANDLERS

THE SERVICE

Clients are examined and issued health certificates by the Doctor for food handlers.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Register at the Sanitation Inspectors room Register client in the master list Application form 3 minutes None Sanitary Inspector

Rural

Health

Unit,Loo

Ask for specimen
Submit spicemen to the laboratory Examines spicemen 10 minutes Medical Technologies RHU,Loo
Pay the required amount at the MTO Issue official receipt Request form 5 minutes Any permanent employee assigned in the office Tres.Office
Proceed to Municipal Health Officer for interpretation of lab result and for consultation Interpret result and give health education Official receipt,laboratory result form 10 minutes Dr. Hilda G. Kimakim,MHO RHU,Loo
Proceed to sanitation Inspector Room for issuance of health certificate Issue Health certificate 2 minutes Sanitary Inspector RHU,Loo
TOTAL RESPONSE TIME:  30 minutes

Frontline Service:  HEALTH CERTIFICATES-GUEST RELATIONS OFFICER(GRO) 

THE SERVICE

Clients are examined and issued health certificates by the Doctor for GRO.

PROCESSES

DOCUMENTS NEEDED

RESPONSE TIME

(Maximum time to conclude the process)

CHARGES/FEES RESPONSIBLE PERSON LOCATION
CLIENT SERVICE PROVIDER
Register at the admission area Interviews the client and advised to pay the requires fee at the MTO Application form 3 minutes None Any permanent employee assigned in the office

Rural

Health

Unit,Loo

Pay the requires fee at the MTO Issue official receipt   10 minutes   Any permanent employee assigned in the office RHU,Loo
             
Counseling Explain how and why the procedure is done Request form 5 minutes   Any permanent employee assigned in the office Tres.Office
Submit specimen to the laboratory Examines spicemen Official receipt,laboratory result form 10 minutes   Medical technologists RHU,Loo
             
Patients will show results to MHO and for counseling Interpret result and prescribe medicines.Gives counseling.Then issue health certificate   2 minutes   Dr. Hilda G. Kimakim,MHO RHU,Loo

TOTAL RESPONSE TIME:  32 minutes